SavvyWin Community Guidelines

Last updated: October 3, 2026

SavvyWin is built to help people find real, affordable full meals and useful local value information nearby. These Community Guidelines explain what belongs on SavvyWin, how community submissions should work, and how we may moderate content.

By using SavvyWin community features, you agree to follow these Guidelines, the Terms of Use, and the Privacy Policy.

1. The Core Rule

Submit information that helps people find a real, affordable, adult-sized meal.

SavvyWin is not for spam, fake deals, harassment, personal attacks, restaurant shaming, or general restaurant gossip. Keep contributions factual, useful, and fair.

2. What Belongs on SavvyWin

SavvyWin focuses on:

• Affordable full meals.
• Restaurant, food court, market, deli, cafe, pub, cafeteria, bakery, and similar food venues.
• Menu items, combos, value offers, happy hour meals, late-night meals, daily specials, birthday offers, student offers, event or game-day offers, buffet or all-you-can-eat offers, and other price-sensitive food deals.
• Drink deals where SavvyWin provides a dedicated Drink mode, such as beer, wine, cocktails, highballs, liquor/shot, soju, and sake prices. Drink submissions must stay factual, price-focused, and tied to lawful venue availability.
• Seasonal local value information, such as limited-season food products, local sellers, docks, boats, markets, farms, and activities when SavvyWin provides a dedicated seasonal campaign.
• Event viewing places when SavvyWin provides a dedicated campaign map.
• Information that helps users decide whether a meal is worth checking.

A valid SavvyWin meal should generally be something one adult can reasonably eat as lunch or dinner.

Examples that may qualify:

• Rice bowl, noodle bowl, curry, bento, sandwich, banh mi, burger, wrap, shawarma, burrito, dumpling plate, sushi combo, supermarket hot meal, food court meal, cafeteria meal, buffet, or meal-sized happy hour item.

Examples that usually do not qualify:

• Drink only, dessert only, sauce, topping, side only, plain rice, kids menu, tiny appetizer, unclear coupon-only price, or an item that requires buying another full-price product.

3. Price and Availability

Submit the actual pre-tax price when possible. Do not include tax, tip, delivery fees, service fees, or optional add-ons in the base meal price unless the app specifically asks for them.

If a price, deal, or availability is limited by time, day, membership, payment method, birthday, dine-in, pickup, delivery, or other condition, include that condition.

If you are not sure, say so. Uncertain information is better than fake certainty.

For drink deals, submit the actual pre-tax drink price, category, serving size/type, and time/day condition when known. Do not submit illegal, misleading, unsafe, or irresponsible alcohol claims. SavvyWin does not verify legal drinking age or alcohol-service eligibility; users must follow local alcohol laws and confirm details directly with the venue.

For seasonal local value maps, submit the price, unit, seller or place, source type, order or pickup detail, and availability you actually checked. Sold-out reports should describe what you saw or were told that day. Do not present inventory, freshness, size, or safety claims as guaranteed facts.

For event-viewing maps, submit factual place information such as the venue or public site name, address, place type, website or information link, reservation policy, and TV or screen count when known. Viewing details can change quickly, so do not present a venue as guaranteed to show every event unless you have a reliable source.

4. Photos, Sources, and Evidence

When evidence features are available, helpful sources include:

• Menu photos you took.
• Restaurant website pages.
• Restaurant social media posts.
• In-store signs.
• Receipts, where personal information is removed.
• Delivery or ordering pages, where the source is relevant.

If a feature requires a food or drink photo with a new meal or drink submission, the photo should clearly relate to the submitted item, menu, sign, receipt, or source evidence. Do not use unrelated stock-like images, fake images, screenshots from unrelated pages, or photos copied from another creator unless you have permission.

Do not upload photos that show private information, payment details, faces of customers or staff without permission, license plates, home addresses, or other sensitive personal information.

Do not copy large amounts of text or images from another website unless you have permission or it is clearly allowed. A short factual source note is usually enough.

SavvyWin may keep photos pending, non-public, rejected, hidden, or approved depending on review status, moderation rules, and product display policy. A submitted photo is not guaranteed to appear publicly.

If a required Food or Drink photo is rejected, you may replace only the photo on the same contribution for 30 days after rejection. You do not need to re-enter the full submission. If no replacement is provided by the deadline, the contribution may become not published. A technical processing problem remains retryable and is not treated as a rejection.

Rejected private photos are normally scheduled for deletion 30 days after rejection, and replaced private photos are normally scheduled for deletion 30 days after replacement. You may remove a photo you uploaded when the Service provides that option. SavvyWin ends public access immediately and normally schedules the private original for deletion after 30 days. Limited private retention may continue when reasonably required for safety, abuse prevention, an investigation, a dispute, a legal hold, or legal compliance. A minimal non-public audit record may remain after the image file is deleted.

An approved photo may be published as a separate processed copy with the related listing. Public copies can be viewed without an account and may be cached or saved by third parties. Removing the SavvyWin public copy may not remove copies already kept outside SavvyWin's control.

Order or information links should point to the relevant seller, market, farm, event, or public source. Do not add affiliate, spam, tracking-heavy, or unrelated links.

5. Correct, Wrong, and Correction Reports

Use Correct when the listed information appears accurate based on what you saw.

Use Wrong when the listed information appears inaccurate, outdated, missing an important condition, or no longer available.

Wrong is a trust signal. It does not always immediately change the public listing by itself. If you know the correct price, menu name, availability, payment restriction, or condition, submit a correction when the app offers that option.

SavvyWin may use community confirmations, correction clusters, reports, source evidence, and moderation review to decide whether to show a community-updated value.

6. Ratings and Reviews

Ratings and reviews should be based on your real experience.

Structured WIN, Portion, Taste, and tag answers must describe the offer you personally received at the price shown in the review screen. Do not verify a visit for another person, submit from outside the restaurant, reuse another person's experience, or coordinate answers to manipulate community summaries.

SavvyWin may tie a review to the current offer price and preserve the original price and broad reviewer-profile context when the review was submitted. If the price changes materially, older reviews may remain in history but be excluded from the current-price summary.

A repeat review requires a new visit on a later restaurant-local date. The 48-hour review window lets you finish the review; it does not count as another visit. One restaurant visit may support reviews for no more than two distinct offers from that restaurant. Do not split, recycle, or fabricate visits to bypass these limits.

SavvyWin normally shows one current approved public review card per reviewer for the current offer context. Older approved versions may be collapsed as history. If an update needs review, the earlier approved version may stay public until the update is approved. Unverified reviews and relationship reviews may be labelled, moderated, and excluded from trusted community scores.

Helpful reviews mention things like:

• Whether the meal is good value for the price.
• Portion size.
• Taste.
• Nutrition balance.
• Practical conditions, such as dine-in, pickup, cash only, time limits, or long waits.

Do not post reviews that are fake, paid without disclosure, copied from another site, abusive, discriminatory, sexually explicit, threatening, defamatory, or unrelated to the meal or restaurant.

If you own, work for, represent, promote, compete with, or have a close personal relationship with a restaurant, disclose that relationship when submitting reviews, ratings, corrections, or promotional information.

Location confirmation is optional. If you use receipt, order, or reservation evidence, remove or cover names, contact details, addresses, payment details, barcodes, order numbers, and other personal information before upload. Evidence is private and must relate to your own visit. If you continue without verification, do not describe the review as verified.

A designated internal QA or developer account may be allowed to bypass the device-location proximity check in any environment. This is displayed and recorded as `Location Bypass`; it is not proof that the reviewer was present and does not relax the real-experience, truthfulness, relationship-disclosure, evidence, duplicate, or manipulation rules above. Location Bypass reviews start pending and may become public or contribute to community summaries only after an authorized owner or administrator independently reviews and records the decision.

Restaurants may respond or submit corrections, but they may not pressure users to change or remove honest feedback.

6A. Winspector Reviews

A Winspector review must describe the participant's own real visit and remain independent. The participant may be reimbursed by SavvyWin for qualifying mission work, but is not paid for a positive rating, favourable wording, or a particular conclusion. The restaurant does not pay for or control the review.

Every Winspector publication or reimbursement approval requires a structured review linked to the participant's original mission and offer. If that offer becomes non-public after mission start, the participant may submit the review through the existing mission after required evidence checks; SavvyWin may keep it non-public and exclude it from community summaries while reviewing qualifying reimbursement. Adding a different menu does not substitute for reviewing the original mission, and an administrator cannot replace the required review with a check override.

Winspectors must:

• Use their own current visit, evidence, receipt, and account.
• Submit the required evidence by the stated local deadline.
• Keep receipt, payment, contact, and order information out of public content.
• Decline restaurant gifts, discounts, instructions, or pressure offered in exchange for the review.
• Disclose any owner, employee, contractor, family, competitor, promotional, or other relevant relationship.
• Never reuse evidence, seek duplicate reimbursement, manipulate a date or amount, or coordinate a review.
• Correctly identify the target food item and exclude alcohol, gift cards, delivery fees, unrelated group items, and other ineligible amounts.

The Winspector badge and program label provide context; they do not guarantee truth, food quality, price, safety, or endorsement. Automated checks or an authorized administrator may approve, reject, request new evidence, or record a documented exception. A participant who is also the only available administrator must disclose that conflict; the action is labelled internally as a self-review exception and is never described as independent review.

A designated Location Bypass mission starts non-public and non-reimbursable. An authorized owner or administrator may later choose publication, qualifying reimbursement, both, or neither only after confirming that a structured review is linked to the mission, reviewing the evidence and checks, and recording the reason and confirmed facts. Approval does not turn Location Bypass into GPS confirmation and cannot override the rules against fabricated evidence, another person's experience, or duplicate reimbursement.

7. Be Fair to Restaurants

SavvyWin is allowed to contain critical feedback, but it should be fair and factual.

Do not:

• Attack individual staff members.
• Accuse a restaurant of illegal conduct unless you have clear, factual, relevant information.
• Organize harassment or review bombing.
• Post private messages, private contact details, or internal business information.
• Misrepresent yourself as the restaurant, SavvyWin, or another person.

Restaurants and business owners may contact SavvyWin to report inaccurate information or request review of a listing.

SavvyWin may require a unique nickname before any contribution. A nickname is a community attribution label, not a verified legal identity or proof of restaurant affiliation. Do not impersonate another person, business, or SavvyWin. We may reject, reserve, change, or remove confusing, abusive, or impersonating nicknames.

If you submit a restaurant-owner, manager, staff, or representative claim, keep it truthful and limited to businesses you are actually connected with. A claim request does not guarantee verification, owner tools, analytics access, or listing-control permissions.

8. Prohibited Content

Do not submit:

• False, misleading, manipulated, or malicious information.
• Spam, ads, affiliate links, or promotional content unless clearly allowed by SavvyWin.
• Fake reviews, undisclosed paid reviews, undisclosed employee or owner reviews, coordinated rating manipulation, or AI-generated fake experiences.
• Hate, harassment, threats, bullying, or discriminatory content.
• Sexually explicit, violent, illegal, or exploitative content.
• Personal information about another person.
• Sensitive information such as payment card numbers, government IDs, medical information, passwords, or private addresses.
• Copyrighted photos, menus, or text that you do not have the right to use.
• Content designed to manipulate ratings, reports, favorites, Correct/Wrong signals, or listing trust.
• False or misleading restaurant-owner, manager, staff, or representative claims.
• Photos or media that include private information, payment details, private documents, or identifiable people without permission.
• Alcohol-related content that encourages illegal drinking, drinking by minors, unsafe consumption, impaired driving, or evasion of local alcohol laws.

9. Verification Labels

SavvyWin may use labels such as:

• Source listed: the listing is supported by a source such as a menu, restaurant page, sign, or other reference.
• Photo evidence: a relevant photo has been submitted or reviewed.
• Community reported: users have submitted information or corrections.
• Needs check: the listing may be outdated or has conflicting signals.
• Community updated: the displayed value may reflect community-confirmed updates.
• Restaurant confirmed: the restaurant or an authorized representative has provided or confirmed the information.
• New: the listing was recently added.

These labels help users understand context. They are not guarantees.

Review-specific labels may include Location confirmed, Purchase evidence submitted, Reservation evidence submitted, and Unverified visit. Evidence-submitted labels do not necessarily mean that evidence has completed moderation. Relationship labels describe a disclosed connection and are not endorsements.

SavvyWin may later introduce inspector-based verification. Unless a listing clearly says it was verified by an inspector, it should not be treated as personally inspected by SavvyWin.

10. Birthday, Student, Buffet, Timed, Event, and Delivery Offers

Special offers often have extra conditions. When submitting special offers, include relevant terms if you know them:

• Required membership or app signup.
• Required ID, student status, birthday date, birthday month, or event eligibility.
• Required purchase.
• Dine-in only, pickup only, or delivery only.
• Time, day, location, or party-size restrictions.
• Exclusions, limited quantities, daily-special schedules, game/event dates, or expiry dates.

Birthday offers should not be treated like normal free meals on the default map. They may appear in special filters or dedicated views.

Student, game-day, daily special, happy hour, late-night, buffet, and all-you-can-eat submissions should describe the actual condition that makes the offer available when known. Do not imply a deal is generally available if it only applies to specific people, dates, games, hours, locations, memberships, or purchase conditions.

For buffet or all-you-can-eat offers, submit the adult pre-tax price that applies to the selected day and meal period, such as weekday lunch, weekday dinner, weekend lunch, or weekend dinner. Do not use child, senior, student, tax-included, drink-only, or add-on prices as the default adult price unless the app specifically asks for that price type.

Select the exact restaurant-local Monday-Sunday days and start/end times shown by the source. Do not guess a weekday/weekend grouping or invent missing hours. If the exact days or times are unknown, leave them unverified so SavvyWin can show that the schedule needs verification.

For Drink mode, all-day drink deals and timed drink deals should be clearly marked. If the drink is only available during happy hour, late night, a daily special, dine-in service, bar seating, or with food purchase, include that condition.

Delivery prices, delivery fees, service fees, and platform promotions can differ from dine-in or pickup prices. Do not mix delivery-only prices into normal dine-in or pickup meal prices unless clearly marked.

Seasonal campaign notes should stay practical and recent. Useful notes include pickup windows, line length, order method, product size, freshness, seller instructions, or whether many users recently reported sold out. Avoid personal attacks, unsupported accusations, or private information about sellers, staff, customers, fishers, farmers, or other individuals.

Event viewing-place notes should stay practical and factual. Useful notes include whether reservations are recommended, which events are prioritized, where screens are located, whether the venue is public or family-friendly, and whether users should call before major events. Avoid unsupported claims about owners, staff, attendees, safety, or crowd behavior.

11. Moderation

SavvyWin may review, edit, hide, reject, remove, relabel, merge, or restore content at any time. We may also limit, suspend, or block users, devices, or submissions that appear abusive, fraudulent, low quality, or risky.

SavvyWin may keep a previously approved review public while a repeat review or substantive edit is pending. Approval replaces the current public version atomically; rejection leaves the earlier approved version in place. Cosmetic text or tag edits may be recorded as revisions. Users may delete their own reviews, and community reports may route reviews to moderation.

Moderation decisions may use automated tools, human review, community reports, source evidence, business reports, and internal rules.

SavvyWin may preserve moderation records, reports, and historical values to protect the Service, resolve disputes, improve quality, and prevent abuse.

Photo and media submissions may be reviewed separately from the related meal, drink, restaurant, or campaign submission. SavvyWin may remove, blur, hide, reject, or keep media non-public if it appears unrelated, low quality, copied without permission, unsafe, private, misleading, or inconsistent with these Guidelines.

SavvyWin may also review, limit, reject, or request more information for restaurant-owner claims. Restaurant-owner claims are trust and access-control signals, not public proof that a person owns or manages a restaurant unless SavvyWin clearly shows otherwise.

We aim to apply moderation rules neutrally to positive and negative content. We do not remove lawful negative feedback merely because it is negative or because a restaurant disagrees with it. We may remove or limit content when it breaks these Guidelines, appears fake or manipulated, invades privacy, creates legal risk, or is not useful to the community.

12. High-Risk Claims

Some claims create higher risk for users, restaurants, and SavvyWin. Examples include claims about food poisoning, discrimination, fraud, illegal conduct, health-code violations, unsafe staff behavior, stolen tips, or criminal activity.

If you make a high-risk claim, describe only what you personally experienced or can support. Avoid diagnosing causes or stating accusations as proven facts unless you have clear evidence. SavvyWin may ask for more information, limit visibility, edit labels, or remove high-risk claims that are unsupported, private, defamatory, unsafe, or not useful to the listing.

13. AI, Translation, and Photo Review

SavvyWin may use AI or automated tools to translate, classify, summarize, normalize, moderate, or improve submitted menu text and photos. Photo review may check safety, relevance, photo type, quality, manipulation, privacy risks, or compliance with these Guidelines before a photo appears publicly. Automated results may approve, reject, label, or route content for human review.

Original submitted text or private uploaded media may be preserved where reasonably needed for moderation, appeals, abuse prevention, dispute resolution, or legal compliance. If you see an incorrect translation, category, price, description, or photo classification, report it or submit a correction when the Service provides that option.

If an AI Summary or AI Tag appears incorrect, use the available report or correction tools. AI output is not a community review or a verified statement from the restaurant.

14. Safety, Allergens, and Dietary Needs

SavvyWin does not verify allergens, ingredients, food handling, dietary suitability, nutrition, halal/kosher/vegan/gluten-free claims, or food safety unless clearly stated.

Always confirm important dietary, allergy, ingredient, and safety information directly with the restaurant.

Some foods, including raw or undercooked meat, poultry, seafood, shellfish, and eggs, may increase the risk of foodborne illness, especially for people with certain medical conditions.

15. Reporting Problems

Use report tools when you see:

• Incorrect price or menu information.
• Closed or moved restaurants.
• Spam or fake submissions.
• Harmful, private, infringing, or abusive content.
• A listing that unfairly identifies or targets an individual.

Reports help SavvyWin improve quality. Submitting a report does not guarantee immediate removal or correction.

16. Contact

For questions about these Guidelines or to report a serious issue, contact:

SavvyWin Email: support@savvywin.app

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